Shipping policy

Effective Date: April 17, 2025

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary depending on your location and the shipping method selected.

Domestic Shipping

We currently ship within the United States. Standard shipping typically takes 3–7 business days. Expedited shipping options are available at an additional cost.

International Shipping

We currently do not ship internationally. If this changes in the future, we will update this policy accordingly.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to become available.

Shipping Delays

Please note that delivery times are estimates and may vary due to factors outside our control, such as carrier delays, weather conditions, or holidays. Dr. Lift® is not responsible for shipping delays once the package has left our facility.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier. Please contact the carrier directly to file a claim if your package is missing.

Address Accuracy

Please ensure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions or concerns regarding shipping, please contact us at support@shopdrlift.com.