Effective Date: April 17, 2025

1. Information We Collect

We collect your name, email, shipping/billing address, phone number, payment info, and browsing behavior when you shop with us. Device and usage data is collected through cookies and analytics tools.

2. How We Use Your Information

- To process and fulfill orders
- To communicate with you
- To improve our website and user experience
- To send promotional emails (with your consent)

3. Sharing Your Information

We only share data with trusted service providers (like payment processors and shippers) to complete your purchase. We never sell your information.

4. Cookies & Tracking

We use cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not work correctly.

5. Your Rights

You may request access, edits, or deletion of your data at any time by contacting support@shopdrlift.com.

6. Data Security

We take security seriously, but no online platform is 100% secure. Please use secure networks when shopping online.

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors.

8. Policy Updates

This policy may be updated. Changes will be posted here with an updated effective date.

9. Contact

For questions, email us at support@shopdrlift.com.

 

Return & Refund Policy

Effective Date: [Insert Date]

All Sales Are Final

Due to the personal nature of skincare, all sales are final. We do not accept returns or exchanges unless an item is damaged or defective.

Damaged or Defective Items

If your order is damaged or defective, contact us within 24 hours of delivery. Please include your order number and clear photos of the issue. Email: support@shopdrlift.com

Non-Returnable Items

- Opened or used products
- Sanitizers, cleansers, and antibacterial items
- Final sale or clearance items

Incorrect Orders

If you received the wrong item, contact us within 24 hours and we will correct the issue at no cost to you.

Refunds

Refunds are only issued for damaged items or cancellations made within 24 hours of order placement. Refunds are processed back to your original payment method within 7–10 business days.

Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery confirmation. Please contact the carrier directly.

Need Help?

Email us at support@shopdrlift.com

 

Terms of Service

Effective Date: [Insert Date]

Overview

This website is operated by Dr. Lift®. By visiting our site or purchasing from us, you engage in our “Service” and agree to the following terms.

1. Online Store Terms

You must be of legal age in your jurisdiction to use this site. You agree not to use our products for unlawful purposes.

2. General Conditions

We reserve the right to refuse service to anyone at any time.

3. Accuracy of Information

We strive for accuracy, but are not responsible for outdated or incomplete information.

4. Product Changes & Pricing

We reserve the right to change pricing or discontinue products at any time.

5. Billing & Account Info

You agree to provide complete and current account information for all purchases.

6. Shipping & Fulfillment

We are not liable for shipping delays or damages caused by third-party carriers.

7. Intellectual Property

All content on this site is owned by Dr. Lift® and may not be used without permission.

8. Limitation of Liability

We are not responsible for indirect or consequential damages from using our site or products.

9. Indemnification

You agree to hold Dr. Lift® harmless from any claims arising from your breach of these terms.

10. Governing Law

These terms are governed by the laws of the State of California, USA.

Contact Information

Questions? Email us at support@shopdrlift.com